Transactions privacy

The privacy practices of  GN NEOHEALTH is compliant with the General Data Protection Regulation EU 2016/679 as well as with the National Data Protection legislation.

Confidentiality is self-evident. The same basic principles governing classic transactions also apply to e-commerce. All information transmitted by the user / member to neohealth.store.cy is confidential and neohealth.store.cy  has taken all necessary measures to use them only insofar as this is deemed necessary in the context of the services provided. Some of the measures taken are the following:

Only authorized employees have access to your transaction information and only when it is necessary, e.g. to process your requests.

neohealth.store.cy does not disclose the details of its customers and transactions unless it has a written authorization from them or it is required by a court order or a decision of another public authority.

In the event that neohealth.store.cy uses third parties to support its systems, it makes sure to ensure confidentiality.

You can ask for any information archived for you and for correction if you can substantiate the existence of an error.

For your own security, you should also treat all information provided through the service as confidential and private and not make any disclosure to third parties.

Payment via credit card

The credit card payment process is covered by the most up-to-date security specifications and is performed via the secure server of JCC. Specifically for your credit card purchases, we inform you that: During the confirmation of a purchase with credit card payment, you are automatically transferred to the secure environment of  JCC, regardless of your card issuer. No information of your card that you type, gets saved and your statement will show a transaction from GN NEOHEALTH LTD

Cancellation:

 If you want to cancel your order, you can either call us at 22581360 Monday - Friday 09: 00-13: 00, or send us an email at info@neohealth.com. Don't forget to tell us the order number you want to cancel.

Changes

If you want to change your order, you can either call us at 22581360 Monday - Friday 09: 00-13: 00, or send us an email at info@neohealth.com. Don't forget to tell us the order number you want to cancel.